Terms and conditions virtual office Nitra

This English version is an informative translation. The legally binding version is the Slovak one.

General Terms and Conditions of ADVISON s.r.o.

for the provision of the “Registered / Virtual Office in Nitra” services.

1. Preamble

ADVISON s.r.o., with its registered office at Kmeťova 23/8, 949 11 Nitra, Slovak Republic, Company ID (IČO): 46 451 196, registered in the Commercial Register of the District Court Nitra, section: Sro, insert No.: 30382/N (hereinafter referred to as “ADVISON”), issues these General Terms and Conditions for the purpose of providing the Registered / Virtual Office in Nitra service (hereinafter referred to as the “GTC”). These GTC govern the legal relationships between ADVISON and third-party legal entities or natural persons as its customers, relating to the provision of services by ADVISON. These GTC form an inseparable part of the contract concluded / to be concluded between ADVISON and its customer. The GTC are published and also available in electronic form, online at: https://www.advison.sk/vseobecne-obchodne-podmienky-sidlo-nitra
These GTC are binding on the parties to the contractual relationship and are based (i) on the generally binding legal regulations valid and effective in the Slovak Republic, in particular Act No. 513/1991 Coll., the Commercial Code, as amended (hereinafter referred to as the “Commercial Code”) and Act No. 40/1964 Coll., the Civil Code, as amended (hereinafter referred to as the “Civil Code”).

2. Definitions of important terms

The terms listed below have the following meaning for the purposes of interpreting these GTC. It also applies that, unless stated otherwise, terms in the singular also include the plural forms and vice versa.
E-mail Notification means a notification of a Received Consignment sent by e-mail from ADVISON to the Client, containing information such as: the date of delivery of the consignment and, if known, also the sender’s details.
Price List means the price list governing the price for the Services.
Received Consignment means a consignment that was duly delivered in the Client’s name to the Virtual Address by Slovak Post.
Client’s Delivery Address means the correspondence address stated in the Contract in the section “Address for delivery of consignments”.
Delivery E-mail of the Client means the e-mail that was stated in the Contract in the section “Client’s contact details”.
Client’s Telephone Contact means the telephone number that was stated in the Contract in the section “Client’s contact details”.
Virtual Address means the address that the Client chose when ordering the Service.
Consignment Collection Address means the address Vodná 21, 949 01 Nitra, Slovak Republic.
Oversized Consignment means a Received Consignment that exceeds a weight of 0.70 kg, or has any dimension exceeding 32 cm, or whose thickness exceeds 4 cm.
Client means a customer of ADVISON to whom ADVISON has undertaken, on the basis of the Contract, to provide the Services.
Order means the order placed by the Client for the purpose of providing the Services, in the form and with the content specified by ADVISON.
Refusal of Consignments means that consignments delivered to the Virtual Address addressed to the Client are refused and returned to the postal carrier, or to a branch of Slovak Post. In the case of registered consignments, notices of storage of the consignment are also refused.
Forwarding of Received Consignments means that Received Consignments are sent to the Client’s Delivery Address.
Opening Hours means the time stated on the website www.advison.sk in the Contact section.
The term Services means the provision of a registered / virtual office and a correspondence address at the Virtual Address and of the other services related to the virtual office pursuant to the Order.
Change Proposal means proposed changes to the Services provided or a change to the Contract.
Service Limit represents the quantity of Received Consignments that may be accepted within the Service. The Service Limit is specified in the price list on the website www.advison.sk, depending on the Service selected in the Order.
Authorised Person means a person who has been designated in writing by the Client to receive Received Consignments on the Client’s behalf.
Contract means the contract concluded in writing between ADVISON on the one side and the Client on the other side, the subject of which is the provision of the Services. Unless the Contracting Parties agree otherwise in writing, these GTC form an inseparable part of the content of the contractual relationship established by the Contract.
Contracting Parties means the joint designation of ADVISON on the one side and the Client on the other side.
Property means the property of which ADVISON is the owner or which ADVISON is entitled, on the basis of the written consent of another owner or on the basis of a lease agreement with the owner of the property, to hand over for use to third parties on the basis of the Contract.
Provision of a registered / virtual office and correspondence address means:
1. the provision of a document in electronic form (signed with a qualified electronic signature bearing a time stamp) or in written form, i.e. the so-called consent of the property owner, proving the ownership right or use right to the property or a part thereof, where the use of the property or a part thereof as a registered office or place of business is not excluded, or the written consent of the owner of the property or a part thereof with an officially certified signature, or the written consent of the majority of the co-owners of the property or a part thereof, in the case of co-ownership of the property or a part thereof calculated according to the size of their shares, with officially certified signatures,
2. the provision of a correspondence address at the Virtual Address, which means in particular the receipt and safekeeping of Received Consignments addressed to the Client at the Virtual Address (if part of the Order) and the labelling of the mailbox at the Virtual Address with the Client’s business name,
3. the provision of E-mail Notifications, if part of the Order,
4. the provision of Forwarding of Received Consignments to the Client’s Delivery Address, if part of the Order,
5. the scanning of the Client’s Received Consignments, if part of the Order.

Scope of the provided registered / virtual office and correspondence address services means one of the service packages listed on ADVISON’s website https://www.advison.sk/virtualne-sidlo-nitra These are the following service packages and their scope:

Feature / Package	BASIC	BASIC+	STANDARD	EXCLUSIVE
Consent of the property owner	✅	✅	✅	✅
Labelling of the mailbox	✅	✅	✅	✅
Receipt and safekeeping of registered and letter consignments	❌	up to 10 pcs/year	up to 110 pcs/year	up to 330 pcs/year
E-mail notifications of received mail	❌	✅	✅	✅
Mail forwarding 1× per month within the SR	❌	❌	✅	✅
Scanning of delivered mail (A4 format – 20 pages per month)	❌	❌	❌	✅

3. Subject of the Contract and the Services

ADVISON is the owner of the Property or is entitled, on the basis of written consent and on the basis of a lease agreement concluded between the owner of the property and ADVISON, to hand over for use the Property that ADVISON has under lease to third parties on the basis of the Contract.
The provision of the Services means the Provision of a registered / virtual office and correspondence address and the other services related thereto and forming part of the Order. Use of the Services in any manner other than that stated is inadmissible.
ADVISON undertakes to provide the Services to the Client duly and on time.
When performing the Contract, ADVISON is obliged to proceed in accordance with the Act on the Protection of Personal Data.
For the avoidance of all possible doubt, it is stipulated that the subject of this contract is not the Client’s right to use the Property or parts thereof, and the Contract is neither a lease agreement nor any other contract on the basis of which a right to use the Property or parts thereof would arise.

4. Procedure for providing the Services, rights and obligations of the Contracting Parties

E-mail notifications will be sent to the Client at the Client’s Delivery E-mail within 24 hours of the delivery of a Received Consignment. Unless the scanning of Received Consignments is part of the Order, ADVISON is not obliged, for the purpose of sending an E-mail Notification, to open the Received Consignment or to ascertain its content in any other way.
ADVISON is not obliged to accept consignments delivered by a courier service.
If the Client has prepaid Forwarding of Received Consignments, it will be carried out in the manner and at the time intervals agreed in the Contract and in the Order. Unless otherwise agreed between the Contracting Parties in the Contract, or unless necessary with regard to the method of forwarding, ADVISON is not obliged, for the purpose of forwarding correspondence, to open the closed Received Consignments or to ascertain their content in any other way.
Received Consignments that are to be kept at ADVISON for personal collection will be handed over to the Authorised Person at the Consignment Collection Address during Opening Hours, unless the Contracting Parties have agreed otherwise.
Unless the receipt and forwarding of Oversized Consignments is agreed in the Contract, ADVISON is entitled to refuse the receipt of Oversized Consignments and will merely notify the Client of the attempted delivery; the method of notification will be similar to that in the case of an E-mail Notification.
Advertising and marketing materials delivered to the Virtual Address in the Client’s name do not fall under the definition of a “Received Consignment”; such materials will not be forwarded to the Client or handed over to the Authorised Person and will be disposed of without undue delay after their delivery to the Virtual Address. ADVISON identifies such consignments as advertising on the basis that the sender of the consignments sends the same consignments to other customers of the ADVISON service as well. ADVISON will not send any E-mail Notification about an advertising or marketing consignment arriving at the Virtual Address.
If, during Forwarding of a received consignment to the Client, a Received Consignment is repeatedly returned as not collected or not delivered to the Client, further Received Consignments will not be forwarded to the Client’s Delivery Address.
ADVISON will inform the Client of the termination of Forwarding of received consignments to the Client for the reason stated in Art. 4 point 7 of the GTC, by e-mail sent to the Client’s Delivery E-mail.
A Received Consignment that was forwarded to the Client as part of the regular Forwarding of received consignments to the Client’s Delivery Address, and which was returned as not collected or not delivered to the Client for the first time, will be forwarded again only in the next regular cycle of Forwarding of received consignments, together with the new Received Consignments delivered to the Virtual Address in the meantime.
Forwarding of Received Consignments as standard includes a maximum of 25 letter consignments.
The maximum number of the Client’s Received Consignments in safekeeping at ADVISON is a maximum of 25 pieces. If this number is exceeded, ADVISON is entitled not to accept further consignments, or ADVISON is entitled to charge the Client a fee according to the valid Price List for each Received Consignment above this limit.
The maximum weight of the Client’s Received Consignments in safekeeping at ADVISON is 500 grams. If this limit is exceeded, ADVISON is entitled not to accept further consignments, or ADVISON is entitled to charge the Client a fee according to the valid Price List for each Received Consignment above this limit.
Received Consignments accepted by ADVISON for the Client are kept by ADVISON for a period of 60 days. After this period, ADVISON is entitled to shred the consignment for a fee. If the Client does not pay for the shredding of such consignments, ADVISON is entitled to suspend the receipt of further consignments intended for the Client.
ADVISON is entitled to shred, 20 days after the termination of the Contract, all Received Consignments that were not collected by the Client within 20 days of the termination of the Contract.
The Client hereby grants ADVISON consent for ADVISON to arrange the receipt of Received Consignments and to further dispose of these consignments in accordance with these GTC.
The Client further grants ADVISON consent to open Received Consignments for the purpose of scanning their content and making it available to the Client by E-mail notification.
The Client is obliged, without undue delay after making a change, to inform ADVISON of a change of business name, registered office or a change of its contact details.
The Virtual Address offered by ADVISON may be entered in the trade register only with the express consent of ADVISON, on the basis of consent with the location of the place of business, after signing the Contract and paying for the Services. In the event of a change of the place of business together with a change of permanent residence to the Virtual Address without our consent, the Client is obliged to ensure the immediate transfer of the place of business to another address without delay.
ADVISON undertakes to ensure the proper labelling of the mailbox or the notice board of the Property with the Client’s business name, in order to ensure the correct delivery of consignments by Slovak Post.
ADVISON is entitled to proceed to Refusal of the Client’s consignments in the event that a larger quantity of consignments exceeding the Service Limit is delivered to the Client at ADVISON’s virtual address.
The Contracting Parties have agreed that if the Client uses the Virtual Address for the purpose of the place of business of its trade after the expiry of the validity of the Service, or uses the address without ordering the relevant Service, ADVISON or a person authorised by it is entitled to request the cancellation of such trade from the relevant District Office, trade licensing department.
ADVISON is not liable for damage caused to the Client by a third party who gained unauthorised access to the Property or manipulated stored data. ADVISON is not liable for damage or lost profit incurred by the Client as a result of the interruption of the provision of the Services pursuant to the Contract, the Order or the GTC, to the Client or to third parties.
ADVISON is not responsible for the loss, damage or removal of any information, records, images, data or other data from ADVISON’s systems. ADVISON offers no guarantees or compensation for lost consignments that were to be delivered to the Virtual Address, or were already delivered to the Virtual Address.
The Client is entitled to reject any Change Proposal in writing before the proposed date of its effectiveness. If the Client does not reject a Change Proposal, it is deemed that the Client accepts the change proposal in full. If the Client rejects the said Change Proposal in time, the Client has the right to immediate termination of the Contract. ADVISON is obliged to make only such Change Proposals that will be notified to the Client at least 14 days before the proposed date of effectiveness.
For the avoidance of any doubt, in the event of non-payment of the fee for the Services pursuant to the Price List, ADVISON is not obliged to ensure the receipt of Received Consignments addressed to the Virtual Address.
The Client agrees to the delivery of tax documents by e-mail in PDF format.
The Client declares that it has no property of its own in the Property, and therefore no items located there may be affected by execution against ADVISON.

5. Duration of the Contract and termination of the Contract

Unless otherwise stated in the Contract, the Contract enters into validity and effect at the moment of acceptance of the Order by ADVISON. The Client will be informed of the acceptance in writing or by e-mail sent to the Client’s Delivery E-mail.
ADVISON is obliged to begin providing the Services only after payment of the price of the Services pursuant to Art. 7 below.
The Contract may be terminated:
1. By notice from ADVISON with a one-month notice period, which begins to run on the first day of the month following the calendar month in which the written notice was delivered to the Client, in the event that one of the situations listed below occurs:
  1. the Client is in default with the payment of any monetary obligation under the Contract,
  2. the Client repeatedly fails to collect Forwarded received consignments at the Client’s Delivery Address,
  3. if the conduct of the Client is of interest to law enforcement authorities in the form of requests and interrogations of ADVISON,
  4. the Client uses the provided Services for conduct that is contrary to generally applicable legal regulations, good morals, or is otherwise capable of harming ADVISON, or there is reasonable suspicion of such conduct,
  5. the Client is registered as a debtor in a) the Social Insurance Agency, b) at the tax office, or c) is listed as an obligor in the register of authorisations to carry out execution.
2. by agreement of the Contracting Parties,
3. by written notice from either Contracting Party with a 2-month notice period, which begins to run on the first day of the month following the calendar month in which the written notice was delivered to the Contracting Party.

6. Obligations after the termination of the Contract and automatic renewal of the Contract

At the latest simultaneously with the termination of the effectiveness of the Contract, the consent of the owner of the Property to the registration of the Property as the registered office or place of business of the Client in the Commercial Register or the trade register also expires. ADVISON is entitled to inform the relevant District Courts – commercial registers, District Offices – trade licensing departments, as well as third parties, of the expiry of such consent.
ADVISON is at the same time entitled to seek the deletion of the Client’s registered office from the relevant Commercial Register or trade register and the alignment of the data on the Client’s registered office with the actual state.
At the latest simultaneously with the termination of the effectiveness of the Contract, ADVISON’s consent to the use of the Correspondence Address as the Client’s address for correspondence also expires. The Client may no longer use ADVISON’s Virtual Address.
If the Client does not, at the latest one month before the expiry of the duration of the Contract, notify ADVISON in writing that it insists on the termination of the Contract, the duration of the Contract is automatically extended, by the same period as the originally agreed duration of the Contract.

7. Price of the Services, their content and contractual penalties

The content of the Services and the price for the Services are governed by the provisions of the Contract.
The Services are deemed duly paid on the day the payment is credited to ADVISON’s bank account.
ADVISON reserves the right to change the price of the Services and the Price List.
ADVISON has the right to unilaterally increase the price for the provision of the Services, whereby the validity of the new Price List begins on the day of its publication on the website www.advison.sk.
A change of the Price List has no effect on already paid / prepaid Services and earlier accepted Orders, unless the Contracting Parties agree otherwise.
In the event of early termination of the Contract due to notice on the part of the Client, ADVISON will not return to the Client the proportionate part of the unused price that has already been paid.
In the event of early termination of the Contract for a reason on the part of ADVISON, pursuant to Art. 5 point 3 letter a) of the GTC, ADVISON will not return to the Client the proportionate part of the unused price that has already been paid.
The Client is obliged, at the latest by the day of termination of the Contract, to ensure the change of the Client’s registered office / place of business in the commercial register or the trade register. In the event that, after the expiry of 30 days from the day of termination of the Contract, the Client still has the Virtual Address entered as the address of the registered office or place of business in the extract from the commercial register or the trade register, the Client is obliged to pay ADVISON a contractual penalty of EUR 20 for each day of delay. The contractual penalty is payable on the basis of an invoice issued by ADVISON to the Client. Upon termination of the Contract, the Client’s existing monetary obligations towards ADVISON do not cease and are of a persistent nature. The Client is obliged to pay ADVISON all receivables and contractual penalties within five days of the delivery of the request for their payment. ADVISON is entitled to seek compensation for damage caused by the breach of obligations to which the contractual penalty relates, in full, in addition to the contractual penalty.

8. Final provisions

Relationships between the Contracting Parties not governed by the GTC are governed by the relevant generally binding regulations valid and effective in the territory of the Slovak Republic, in particular the Commercial Code and the Civil Code.
All notifications and other acts, including legal acts, which are to be made in writing under the Contract or the relevant legal regulations, or which will be made in writing, will be delivered to the other Contracting Party in person, by courier or by registered mail into their own hands to the address of the registered office of the relevant Contracting Party stated in the commercial register. The Contracting Parties have agreed that if the addressee refuses to accept the consignment or if the consignment is returned to the sender as undelivered, it is deemed that the consignment was delivered on the second day after the day of its dispatch.
Any disputes that arise between the Contracting Parties, the Contracting Parties undertake to resolve primarily by mutual negotiation with the aim of resolving the dispute by agreement. In the event that the Contracting Parties fail to reach an agreement on the subject of the dispute, either of the Contracting Parties is entitled to refer the dispute to the court with subject-matter and territorial jurisdiction in the Slovak Republic. In the case of disputes, the Client is likewise entitled to turn to an alternative dispute resolution body with a proposal to initiate alternative dispute resolution. For disputes arising between the Contracting Parties and relating to the quality and price of services, the alternative dispute resolution body is the Slovak Trade Inspection.
In the event that some provisions of these GTC become wholly or partly invalid, ineffective or unenforceable, this does not affect the validity and effectiveness of the other provisions. Instead of the invalid, ineffective and unenforceable provisions, the provisions of the relevant legal regulations will apply.
ADVISON reserves the right to amend and supplement these GTC, whereby it will inform clients of the changes without undue delay by publishing the changes on the website.
Deviating provisions of the Contract take precedence over these GTC. The application of these GTC or a part thereof may be excluded only by written agreement of the parties to the Contract.
Information regarding the protection of personal data is stated in the document Personal Data Protection Terms, which is published on ADVISON’s website.

These GTC take effect on 04.04.2025.